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The main subscription is allowed for one device (one connection) only. Note: You can use your...
How to try the service before order the long subscription period?Unfortunately, we don't have a free trial for a few hours. But you can order a trial of 48...
I am existing customer and I would like to upgrade the service. How to do it?You can upgrade your current subscription at any time by doing the following steps: 1-...
I am existing customer. How to add extra devices to my subscription?You can add up to 3 extra devices (Connections) to your main subscription. All extra devices...
I am using Smart TV app and after 7 days the app is asking to pay for activation . What to do?All Smart TV apps are third-party apps. You need to pay the activation fees to the app owner...
I have Android device. How I can use the subscription on it?You can use any Android device (TV Box, Andriod TV, Tablet, or Phone). Please do the following...
I have kids at home. Do you have adults channels?No. We don't offer any adults channels in our service. Our service is family safe & we...
I need to order but I don't know to start? What to do?The first step is you need to order the subscription. For more information about all supported...
I would like to become a reseller/ dealer. What is the process?Become a reseller with us and earn extra income through a partnership with us, our reseller’s...
The service was working but currently I can't able to watch (Black screen). What to do?This issue will be solved by doing the following steps: 1- Turn the power off your device and...
What is the refund policy?The refund policy is within 7 business days of the purchase date. Please submit a support...
How to renew my subscription if expired?If your subscription is expired, you can renew through the following methods: Log in to your...
Usually, I am watching TV channels for some countries only. How I can hide or remove other countries?Yes, you can hide any TV, Movies, or Series category/ group. Please do the following steps:...
After I installed the Roku App, the app is no more exist in my apps list. What to do?As we per our understanding from our clients who used Roku devices. Recently, Roku has updated...
How to check my subscription details?To view your main subscription details including the extra devices, please do the following...
I have AT&T Internet in USA but I can't login & watch the channels. How to fix it?I have AT&T Internet in USA but I can't login & watch the channels Please do the...
